more calls, we stayed - in queue for about 3 hours today - we ended the day with more than 600 calls- yikes I hope that they will send out an e-mail blast to counter this amazing issue.
our records show you have decided to waive your ( insert name of place here) benefits for the 2009-2010 plan year......
include a survey and no prior explaination and no contact information ( no phone number) throw in wife and others - a really bad combination has happeneded to about 12000 peeps....
yes we have only taken 1000 calls so far you get the picture.
I hope they send an e-mail blast to counter the problem we created...
3 comments:
Whoa! Whatever it is, it sure sounds yucky. Hope your week gets better!!
our records show you have decided to waive your ( insert name of place here) benefits for the 2009-2010 plan year......
include a survey and no prior explaination and no contact information ( no phone number) throw in wife and others - a really bad combination has happeneded to about 12000 peeps....
yes we have only taken 1000 calls so far you get the picture.
I hope they send an e-mail blast to counter the problem we created...
I am still smiling- QT
I am doing some smiling for you, too, in case you run out. Hang in there!
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